Let's take a look at the difference between user stories and job stories and how to decide on the best option for your business. For example, job stories have become a popular alternative to user stories that add more context to proposed features, enabling developers to explore the best ways to help users accomplish a given task. Of course, user experience design is constantly changing, and there's no shortage of novel approaches to gaining empathy. In both cases, the goal is to put yourself in the user's shoes. Similarly, developers employ user stories to provide context for software requirements. For example, empathy maps help UX designers better understand a user's state of mind when trying to accomplish a task. Empathy is central to most design and development processes.
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